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Topics

Concealed Damage & Drop Trailer Liability

Identify how responsibility is established for freight claims involving concealed damage or shortage and learn how a "clean" bill of lading and "Shipper's Load & Count" can affect the burden of proof. This discussion will also investigate the pros and cons of drop trailer service and best practices for drafting an equitable drop trailer agreement.

Identifying 3PL, 4PL and Logistics Company Liability

Explore the diverse liability ranges of the different entities that make up the transportation network. Recognize the differences between the types of companies, their respective liabilities to their shipper customers, and how the interrelationship affects the liability of the motor carrier who actually transports the cargo.

Understanding Recoverable Damages

Identify the types of damages that are recoverable for cargo claims and how damages are calculated. Navigate the basic framework for determining and calculating damages and discuss consequential damages, lost profits, loss of use and recoverable damages for specialty products. Explore the more complex scenarios of cargo loss.

OS&D Panel Discussion

Eliminating OS&D and refused freight is the goal...doing it is the challenge. Learn how documenting exceptions and maintaining an accurate inventory of overage freight will reduce potential OS&D claims. Identify the importance of successfully training OS&D associates and how proper training will help minimize potential claims.

Claims Legal Update

This in-depth review will detail the most important developments of the past year, including cases involving and affecting recent trends in cargo claims. Learn about choice of law, jurisdictions, and key elements affecting enforceability of tariff provisions. Explore statutes of limitations, recovery standards and many other areas of interest to claims professionals.

Claims Liability Workshop

Gain a clearer perspective on recent court cases and their application to your business. Panel members will represent both sides of the spotlighted controversy and attendees will share their opinions before the final decisions of the judges are revealed. Learn how courts apply the law and how to identify pivotal loss or damage elements for your company.

Freight Loss & Damage Problem Solver (Parts I & II)

In these sessions, participants will work in small blended groups of shippers, carriers and 3PLs to identify solutions to the problems faced every day by claims professionals. Through interactive exchange, participants will broaden their knowledge and understanding of each issue and the perspective others have regarding the same subject.

Processing Cargo Claims: An Insider's Perspective

Get answers to the most frequently asked questions about the motor carrier claims process. During the session, you will explore a typical system, learning why most carriers follow a similar approach. Identify common strategies that carriers and their customers can implement to streamline the claims process.

Open Q&A Session (Parts I and II)

These interactive sessions are your opportunity to share your experiences and learn from the experts and other attendees about difficult problems you face every day. Learn how other freight claims professionals handle difficult claims situations and gain insight into problem-solving techniques used by North America's leading freight claims professionals.

Released Rate Update: All the New Twists and Turns

A carrier's liability depends on how released rates and liability limitations apply. In the post-ICCTA world, understanding and meeting released rate requirements and liability limitations is the difference between a normal business relationship and costly litigation. Identify the elements that released rates should include in order to be effective and learn how your company can avoid costly litigation.